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Measuring Ministry
Effectiveness
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What Matters Most?
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Thomas
C. Fillinger – IgniteUS, Inc.
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August
05, 2014
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Abstract – The church measures ministry in one dimensional terms; how
many, how much, how often, etc. There is a better way. Ministry metrics must
focus on the transformation of God’s people as measured in objective terms.
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Developing Leadership
Competence to Transform America’s Church
Introduction
What is the future of the local church in America? What
does the church measure? What should we measure? This is a very important and a
very urgent issue for all Pastors to address. Give specific and prayerful focus
to the ministry you lead as you read this material. You can make a difference
Pastor. God is delighted to use you in the role of leading change that
transforms his people and honors Christ. In the USA among evangelical churches,
2% are growing by conversion growth. 14% are growing by transfer growth (sheep
(sic) swapping). This means that 84% are declining.
Go to
www.theamericanchurch.org
and then read
The American Church In
Crisis by David Olson. You will discover current and accurate data
related to the future of the American church. Let’s examine this phenomenon
together and discover a process that will make a difference. God will use you
to stem the decline, honor Christ and find great joy and satisfaction in
ministry.
Biblical
Mandate
The past fifty years provide evidence of an alarming
distortion in the way the church determines effectiveness. Numbers - more is
always better. How many? How much? How often? Denominational reports focus on
numbers. Military chaplaincy appointments are based on the number of members a
denomination reports. The “size” of a church assigns status to pastorates.
Pastors often answer ‘the call’ to a new ministry because the compensation
package is ‘greater’ at a ‘larger’ assembly. But, if we pull back the curtain
and view actual attendance and active growing disciples as compared to
“membership”, the discrepancy is glaring.
Numbers represent people, therefore, numbers are important. However, if we
apply only a numerical standard, we deceive ourselves.
This is the worst form of deception, and dishonors the Lord of Glory.
The biblical mandate for effectiveness is transformation.
Therefore, go and
make disciples of all nations, baptizing them in the name of the Father and of
the Son and of the Holy Spirit, and teaching them to obey everything I have
commanded you….
Do not conform any
longer to the pattern of the world, but be transformed by the renewing of your
mind ….
Perhaps the most compelling evidence of the ‘more is
better’ syndrome for determining effectiveness in the American church is
captured in the recent statements by two pastors of a well known and
influential evangelical ministry.
We made a mistake. What we
should have done when people crossed the line of faith and become Christians,
we should have started telling people and teaching people that they have to
take responsibility to become ‘self feeders.’ We should have gotten people,
taught people, how to read their bible between services, how to do the
spiritual practices much more aggressively on their own.
Our dream is that we fundamentally change the way we do church. That we
take out a clean sheet of paper and we rethink all of our old assumptions.
Replace it with new insights, insights that are informed by research and rooted
in Scripture. Our dream is really to discover what God is doing and how he’s
asking us to transform this planet.
Ed Stetzer, director of Life Way Research, recently
addressed the issue of measuring ministry effectiveness when speaking at New
Orleans Seminary.
Most churches
love their traditions more than they love the lost. We lock ourselves into a
self-affirming subculture.
Is there a solution? Can the church be rescued from this
self-imposed and deadly bondage? Good News! The answer to that question is a
resounding YES! This will require two absolutely critical elements.
- Courageous Leadership.
- A clearly defined organizational and
personal Transformation Process.
There is no such thing as a “quick fix”. Genuine
transformation is a process not an event. It is a journey requiring persistence
and endurance. This dilemma does not yield to mere ‘programs’ or ‘fads’. This is
for the courageous leader who understands the principle given to Israel as they
prepared to enter the land - - it is our God who gives us the victory!
Hear O Israel, today
you are going into battle against your enemies. Do not be fainthearted or
afraid; do not be terrified or give way to panic before them. For the LORD your
God is the one who goes with you to fight for you against your enemies to give
you victory.
Journey to
Effectiveness - - Leadership & Process
Leadership
King Asa provides a profile of a
Courageous Leader.
We offer five simple observations concerning the circumstances Asa faced and
the leadership he exercised.
1.
Asa faced perilous
and difficult circumstances. (vv.4-6)
2.
Asa listened
to the Prophet Azariah, an outside voice (vv.2, 8).
3.
Asa took
courage that equipped and moved him to act, to create the ‘culture of
obedience’ necessary to bring reform and blessing to the nation (vv.8-11).
4.
Asa established a covenant that required wholehearted participation by the
people. They embraced a common purpose and pursued that purpose with singleness
of heart, unity and passion (v.15).
5.
Asa removed
opposition to reformation and genuine God-honoring worship (v.16).
Transforming a local church into a vibrant, healthy and
obedient body that brings consistent measurable transformation to God’s people
is a marathon, not a sprint, more ‘the tortoise’ than ‘the hare’. The process
that follows is credible and has been proven in numerous ministry venues. It is
principle based and may be applied in churches of various sizes and cultural
settings.
Process
The first principle in accomplishing health and vitality
is theological. It is the fruit of sound exegesis. Those responsible for
leading change apply the word of God with precision and compassion to every
aspect of ministry. Every ministry venue must contribute to accomplishing the
church’s stated purpose. The church needs a sweeping movement of God that leads
to the removal of the famine of hearing of the words of the LORD.
That, in and of itself, brings transformation.
Leaders, who apply this ‘first principle’ with integrity
and a determination to accurately assess effectiveness, will be rewarded. They
will not be ‘voting for themselves’. They will be equipped to measure ministry
with the priorities inherent in transformation. Ministry shaped by sound
exegesis and designed to produce transformation in God’s people secures God’s
blessing. God uses surrendered
leaders in his church to initiate and direct this process.
Assessment is the process of
intentional, systematic, objective and repeated evaluation of the current
reality of your church.
Participants complete the Readiness Inventory.
In his book
Good To Great, Jim
Collins describes the
Stockdale Paradox.
The leaders and the people begin the transformation process with a reliable
portrait of their current reality. An important formula is introduced at this
juncture and applied throughout the process - -
P.
I.
E.
Prayer.
Information.
Encouragement.
Character is the core of
personhood and leadership. It is a crucial element for those leading the
transformation process in the church.
Zenger and Folkman use the metaphor of a tent to
describe the dynamics of leadership. Character is the center tent pole.
In this phase the pastor and key leaders complete a 360 instrument (
The Servant Shepherd Leadership Inventory).
The character profile this produces serves as a virtual strategic pathway for
the pastor and other leaders to follow in becoming more effective
transformational leaders.
They are equipped to improve their leadership based on objective data drawn
from historical ministry activity.
Team Building is the process
of leading your church to minister in a collaborative, transparent and
interdependent ministry structure.
Tragically, many pastors conduct ministry as the
veritable ‘Lone Ranger’. The New Testament model calls for a plurality of
leaders in each local church. Don’t do the work of twenty people. Recruit and
train twenty people to do the work!
Those included on these ministry teams accept ministry opportunities based upon
ministry skills and their desire to serve in a given area. Leadership selection
and development is a key component of this process. This team is responsible
for adopting and applying the Effectiveness Criteria
designed to bring continual renewal to a local church. The members of the
congregation provide the data for this continuous 360 assessment.
Structure in ministry is the establishment,
organization, integration, resourcing and execution of ministry initiatives
shaped by a common purpose.
In the
transformation process it is important to change values before changing
ministry structures. Values drive behavior. During this period the people begin
to engage an intentional Spiritual Formation Process.
This provides the metric for personal transformation that the Effectiveness
Criteria provides for corporate transformation. This process leads to changed
values. The three previous components of this process are allotted one year.
This phase usually requires twelve to eighteen months. Leaders prepare the
congregation for the changes ahead, providing both the ‘what’ and ‘why’ which
make change necessary. The individual member and the body as a whole are
evaluated using objective biblical definitions of obedience and health. The
church begins to embrace their faith and ministry as “Life in Community”.
Engagement is the continuous process of your church as
the body of Christ, being salt and light, confronting culture with compassion
and resurrection power.
This phase is ongoing. The principles of objective
evaluation conducted on a quarterly basis produce a biblical ministry model
that thrives. Progress is not constant, but, it is consistent. This process
provides a valid and beneficial platform upon which those who desire an
objective evaluation of ministry may stand. This requires continuous evaluation
of what is taking place in ministry and in the culture in which the ministry is
conducted. Frequent assessment and the incorporation of essential changes keeps
ministry fresh, vital and effective. There are numerous resources available to
those who find the courage to lead God’s people on this journey.
Conclusion
Pastor, is your ministry measured by the “ABC’s”
(attendance – baptisms – cash) or biblical criteria drawn from the text of
Scripture by prayerful diligent exegesis? Are the evaluations you conduct, if
in fact there are any, ‘voting for yourself’ or, they assessing ministry as
compared to credible objective standards? The transformation of God’s people
and applying a reliable assessment of their growth is fundamental to orthodox
biblical theism.
The good news is that God delights to bless leadership that is courageous,
shaped by biblical purpose and measured by objective biblical standards. The
challenge is to change the DNA, to reshape the values of the people you
shepherd. The process described by design requires three years, probably four
or five.
There are very real risks
involved. It is a process requiring wisdom, courage and endurance.
When helping pastors face this challenge I often offer
this aphorism – “Statistics are like prisoners. If you torture them long
enough, they will say anything you want them to”. Our LORD and his church is
worthy of so much more. We must apply a biblical metric because that is the
directive our LORD gave us and as shepherds we are accountable to his
standard.
We must measure ministry by
transformation, not mere activity. Pastor, you can be a leader who measures
ministry with objective and credible data. You now have the process. God
provides the courage. You must provide the leadership. My prayer is that you
begin this Christ-honoring journey to genuine effectiveness today.